The claims process
Time limits
Generally, a claim must be lodged with a court within three years of the accident date. However, special rules apply to children and those with a mental disability. Special rules also apply to accidents abroad, assault cases and accidents at sea and in the air. In any event, we recommend that investigations are carried out as soon as possible. Often it is important to speak to witnesses before they forget important facts or can no longer be traced. Often accident sites or defective equipment needs to be inspected before faults are rectified or evidence is lost. Preserving evidence is essential so we recommend that you contact us as soon as possible.
